Utah Advanced Communications Training (UACT)

Description:

UACT is a virtual workshop that expands the communication skills of University of Utah Health employees who have direct interactions with patients. This training is designed to teach healthcare providers new communication tools that enhance patient and peer interactions. Skills include techniques for quickly building patient trust, delivering serious news, disclosing medical errors, conflict de-escalation, and addressing microaggressions.

Active participation from learners is expected during this workshop. Participants should not be on clinical duty while participating in this training. Please join this virtual training from a quiet, distraction free environment, where temptations to multitask will be limited.

UACT Assignments and Resources can be found at https://accelerate.uofuhealth.utah.edu/improvement/utah-advanced-communication-training-uact 

Prerequesite:

Must be a University of Utah Health employee who has direct patient interaction.

Cost Information / Refund Policy:

Course cost is $25 for University of Utah employees. Scholarships are available!

For scholarship information or to be added to our waitlist. please contact UACT Program Manager Betsy Holm at betsy.holm@hsc.utah.edu.

Dates: Time: Days: Location: Price: Instructor:
10/15/2024 -
10/16/2024
10:00 AM -
12:00 PM
T,W Virtual via Zoom Employee: $25.00
Claire Ciarkowski
12/17/2024 -
12/18/2024
10:00 AM -
12:00 PM
T,W Virtual via Zoom Employee: $25.00
Claire Ciarkowski